Description

GocomAI 24/7/365 ChatBot can provide Intelligent, automated live chat support and interact with your users to provide site search, support, feedback, eMail subscription or callback service. Use the bot notification and the on-site Retargeting feature to get user focus on a product or service that you offer. Increase customer satisfaction, Collect eMail addresses, reduce costs to scale, and improve the ability to engage users.

Personalized, Persistent, 24/7 ChatBot

A personalized welcome message goes a long way to light up one’s day. ChatBot can greet returning users or show your message in the notification area. What is worse than not having a live chat on your website? It is getting a “No one is Available to Chat” message. ChatBot is always there to help your site users.

ChatBot Feature Highlights

Interactions

• Create simple text responseseasily from your backend.
• Advanced search algorithm for natural language phrase matchingwith user input.
• Adjust the Phrase matching accuracyaccording to your need
• Advanced, fast Site search of yourpages and posts to answer user questions
• Create FAQ areawith multiple questions and answers (supports html)
• Send eMail, Call Me Back& Feedback Collection
• Collect Customer Feedbackby email option.
• Collect User eMail for newsletter Subscription
• Automatically supports images (jpgs, animated gifs) and Youtube Videosfrom ChatBot Language Settings Responses
• Simply pasteany image (jpg or gif) or youtube video’s full link
• Add images from your WordPress media library or Giphy animated gif images easily and quickly from the ChatBot language center with the floating image options
• Add video in Support areajust by pasting Youtube link
• Option to Disable PersistentChat History across pages
• Option to Skip Greetingand Asking Name and eMail
• Option to Skip Greeting for logged in users only.
• SkipGreetings and Trigger an Intent (like a Custom Form)
• Skip Greetings and Show Start Menu
• Show Start Menu After Greetings
• Option to enable/disableasking for eMail address after asking name
• Enable Asking for Phone Number
• Quick accessto Support ares of the ChatBot
• Quick Help for commandsthat can be used in-chat
• Admin customizablechat commands

Customization Options

• Fine tune ChatBot icon position by pixelsor percentages
• Option tochoose on which pages the ChatBot should load
• Option to disable ChatBot on Mobile Devices
• Option to Auto Open Chatbot Window For First TimePage Load
• Uploadcustom ChatBot icon
• Upload custom Agent icon
• Choose from6 design templates for ChatBot interface
• Customize primary colors to match your site
• Upload your own backgroundimage
• Turn animationson/off
• Upload custom loading imagefor bot response
• Keyboard shortcut (ctrl+b)to open chatbot
• Customize bot responsetime
• Option to Keep ChatBot window open when browsing
• Hide/ShowIcons at the bottom of ChatBot window
• Option to Enable Reset & CloseButton at Top